Buggy Rides



Prayer Surau Room

 LG1, LG2


Power Wheelchair

 G / LG2







Power Bank


Valet / Jockey Parking



Car Park Help Desk

 CP3, B1

8am – 4am

CP3 Car Park (Orange Zone)
03-7494 3185

B1 Car Park Help Desk
03-7494 3180


Power Wheelchair

Approach either the Concierges or Control Room for a security escort should you feel unsafe walking alone.

+603-7494 3100 / 3101 / 3102

24-hr Security Hotline
+603-7494 3170


Are you a parent? For your convenience, we provide facilities that help keep the shopping mall a safer place for children.

Baby Room

It’s time to nurse your infants, parents! With built-in nursing rooms, a hot and cold water dispenser and diaper changing stations.

Ground Floor, Red Zone
LG1, Orange Zone
LG2, Orange Zone

*Toiletries sponsored by PIGEON

Baby Stroller

Get a stroller for your child so that he or she won’t be tired from the long hours of shopping. No charges except for a small refundable deposit.


Child Monitoring Devices

To keep track of your child, use our Child Distance Monitor to make sure they’re not detouring out of sight.

Also to make sure your child carries your contact details with them, pick up our free Child Monitoring Wristband from any of our Concierges.


Toddler Wheelie

Let your toddler ride with his/her sibling on the attachable toddler wheelie.


Passport to Shop 2017

Spend & redeem an exclusive Royal Selangor pewter fridge magnet with a minimum spend of RM400 (max 3 receipts)*


Flash your passport at our concierge on Ground floor to receive an envelope of shopping vouchers!

Terms & Conditions :

  • Strictly for foreign tourists with valid passport only.
  • Redeemable at concierge on Ground floor only.
  • Limited to one (1) redemption per customer per day, while stocks last.
  • Redemption items are strictly non-resaleable, non-transferable, and non-exchangeable cash or other items.
  • Valid only for original receipts from purchases made in Sunway Pyramid on the same date, excluding AEON, Cold Storage, Parkson or bill payments of any kind.
  • Tenants’ staff are strictly not allowed to redeem.
  • The Management reserves the right to demand for proof of purchase and/or passport for verification.
  • Sunway Pyramid & Participating Merchants reserve the right to change, amend or cancel any part of the offer, terms & conditions without prior notice. In case of any disputes, the decision of Sunway pyramid and Participating Merchants shall be final.